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Webinar

Client experience for the modern accounting firm

Join us on June 29 at noon AEST / 2pm NZST

Join Brad Turville of Modern Firm Practices and Daniel Rock from SuiteFiles for a discussion about client experience.
Not all of your clients will know the technical differences between a good accountant and a great accountant, but they all know the difference between bad service and a remarkable experience!
The question for you then is, what client experience standards are you setting for your existing and prospective clients?
Learn the:

  • Importance that your clients place on how you make them feel,
  • Opportunities to delight them,
  • Setting and resetting expectations, and
  • A selection of tactics you can go and implement today.
Register even if you can’t attend the live webinar. We’ll send you a recording afterwards so the only thing you’ll miss out on is the chance to ask questions.

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